Preparation for notifying a death
We list here useful information to help you prepare for the UK death notification process
The steps required to
1. Register the death
Verifying a Death
Please check the UK government website on the latest steps you are required to take when someone dies.
The key points are:
- A trained healthcare professional needs to verify the death formally. A doctor then also needs to certify the death by completing a medical certificate stating the cause of death
- If the person died at home then the verification is usually done by a GP or Senior Nurse
- If the person died on the weekend or on a bank holiday then call the GP who will let you know who is on call
Certifying the Death
A Doctor will need to certify the death, usually one who saw the deceased recently. They do this by completing a medical certificate stating the cause of death.
Attached to the medical certificate will be a notice to informant – which will explain to you how to register a death. We also cover this below.
The key points are:
- A GP can normally verify and certify the death at the same time. If this is not possible then you would need to obtain the cause of death certificate the next day
- If the death was sudden or unexpected, or if the death may have been related to their work then the Doctor would report the death to the coroner. This is to ensure the cause of death is clear and should not be a cause of concern
- The coroner may then either state that no further investigation is required as the cause of death is clear or that they may need to investigate further and a post-mortem may be required. They will keep you updated
- Once the death is certified then you are able to obtain a death certificate
Obtaining a Death Certificate
Introduction
Once the death has been verified and certified you can now register the death currently this should be done within 5 days (8 days in Scotland) – this includes weekends and bank holidays.
This will then provide you with the all important death certificate allowing you to then be able to notify the various companies and government institutions of the death officially. We will cover the UK death notification process and links in the who to notify section here on NowTheAdmin.co.uk
We do advise that, if you are able, that it may be worth obtaining more than one original death certificate.
If you do find you need extra copies of the death certificate later on then these can be ordered from the gov.uk website directly.
Obtaining a number of copies will cost you more but save you stress in the longer term as many companies & institutions will require an original
Registering the death to obtain a death certificate
In the main, deaths should be registered by a member of the family. Where this is not possible then this can be done by the funeral director, the person aranging the funeral, the legal representative or the deceased’s executor. If you are not a family member then please check with the registrars office when arranging the appointment.
You need to do this before a funeral can be arranged. Please follow the gov.uk link to find out how to register a death in the UK or abroad.
For Scotland go to the National Records of Scotland website
The next steps once you have the deceased’s medical certificate stating the cause of death are as follows:
- The registrars will, generally, see you by appointment only.
- You can take this document to obtain a death certificate to the registrars office at the local council where the death occured. For Northern Ireland go to the District Registrars in Northern Ireland website
- It should be noted that in Northern Ireland and Scotland, the death can be registered in any district or council registration office convenient to you
After the death has been registered you will be given a unique reference number to use the UK government’s Tell Us Once service online or by phone.
The Information Required by the Registrar
Please check in advance with the registrar when arranging the appointment to obtain a death certificate. In the main the following is normally required:
- The deceased’s full name (at the time of their death)
- Details of any other names that the person used (eg a birth or married name)
- their date and place of birth, including the town and county if they were born in the UK
- their last registered or known address
- their occupation or last occupation if now retired
- the full name of their husband, wife or civil partner, if they’ve died before the deceased
- ID of the deceased;
- National Insurance number
- NHS medical card or NHS number
- Passport
- Proof of address such as the driving licence or a recent utility bill
It is recommended that you obtain a number of original copies of the death certificate as many institutions that you need to notify of a death will require an original only. This will likely save you time and stress during the death notification process
Arranging the Funeral
When thinking of arranging the funeral there is a lot to consider and contacting a funeral director is the route most people follow. You can arrange the funeral yourself.
Funeral directors will listen to your wishes and put together a suitable package. They will then give you an estimate based on your requirements. The options are vast now and they can be as creative or as minimal as you wish to be.
Some of the key considerations are:
- Whether you wish to be cremated or buried
- What type of coffin or casket if cremated
- What style of funeral you would like – traditional or alternative taking into account any religious beliefs, if any
- Choice of music, hymns, prayers, flowers and candles
- Would you like a small family funeral and a separate memorial service
- What sort of wake or social get together the family would like to hold
It should be noted that the average funeral costs are close to £4,000, which is a lot more than most people realise. Some funeral directors will be able to offer a lower-cost, simpler funeral arrangement and so it is worth finding one that understands your circumstances and specific requirements.
Do remember to check if the deceased had a pre-paid funeral plan in place as then the costs for a funeral will have been paid for by the deceased. In that instance do ensure that the funeral plan provider used by the funeral director is registered with the Funeral Planning Authority. Around 95% of all new funeral plans that are sold by prepaid funeral plan providers are registered with them.
There are certain circumstances, such as low-income or you claim certain benefits, when you may be eligible for help from the government towards the cost of the funeral. Check the government website for the latest on this.
Funeral director are registered with professional associations, so for peace of mind it’s worth searching with them for a local funeral director. These are:
The Society of Allied and Independent Funeral Directors (SAIF)
The National Association of Funeral Directors (NAFD)
Both websites offer detailed advice and guidance on what you need to consider when arranging the funeral of a loved one that includes such things as:
The role of a funeral director
Preparing ahead
Arranging a funeral
What happens at the funeral
What happens after the funeral


Preparing for the death notification process
2. The importance of getting the right information together
Why it is important to prepare
This is a vital step based on our personal experience. Be organised! If you can get all of the following together then it will make the death notification admin procedure slightly easier for you.
Preparation really is the key – The overwhelming advice from anyone that has gone through the bereavment notification process is that before you do anything, go out and buy a notebook and to have a filing system for the inevitable letters and paperwork. This will allow you to keep track of everything methodically and save you a lot of time in the longer run.
You have our sympathy on having to go through this arduous and laborious admin stage. In the UK, currently, the death notofication process is not an easy process and mainly involves lots of paperwork, telephone calls, online forms and each institution you notify has their own procedures on how they deal with this process.
To be honest and to prepare you from the outset, it is difficult enough losing a loved one. Then in addition the pressure of having to go through the death notification process in the UK is likely to add to your stress. In providing the guidance on this website, our aim is to to help you be prepared to reduce the potential stress, at least slightly.
There is no getting around it. It is an important admin process to have to undertake and the quicker it is done the the quicker you can deal with the inevitable sadness and bereavement process.
If you have the support of close family and friends then it may also be worthwhile asking for help.
Deciding which information you need
The list below is as comprehensive as we can make it. Having all the information in advance should save you time and effort in the longer run.
In the end it is your choice to decide whether you wish to gather all the information that we are recommending. Some of this will be obvious for some but nevertheless worth stating.
Information to gather - The list
- Date of birth of the deceased
If you are unsure then this will be found on both the driving licence as well as the passport
- National Insurance Number of the deceased
This can be found on the deceased’s National Insurance number: on their payslip, a P60, or on official letters about their pension or benefits
If you cannot find it then contact the HMRC via the the gov.uk website
- Vehicle registration details of the deceased
- HMRC tax records (with details of income and assets)
- The last will and testament
This may be kept with a solicitor, a family member or a friend
There are occasions that a person may not have made a will at all. Check with the people closest to the deceased, in the first instance as they may have knowledge of this
You can also check with the national will register via their website
- Passport number – Yours (as the executor or the person administering the death notification process) as well as the deceased for ID purposes
If the deceased has never travelled abroad then they may not have a passport. The passport numbers are worth putting into your preparation notebook
- Driving license number – Yours as well as the deceased for ID purposes
If they had a driving licence then it is worth not only locating the original but also making copies of the original. Also note down the actual driving licence number in your preparation notebook so you have it to hand as well
- Original birth and marriage certificates
Based on our experience, we found that some institutions such as pensions companies wanted to see these certificates. So it is well worth locating these in advance, if you can
- Property deeds and any mortgage details you need to know who owns the property(s) and whether it’s owned jointly or solely
You can check the Check the property records website if you don’t know
- Buy-to-let property details, if any
You can again check the property records website to be sure of ownership details
- Property rental lease, if renting (setting out legal entitlements for a rented property)
If the deceased’s home was rented then locate any paperwork of the letting agent, the managing agent of the development. You can also check the property records website to find the landlords details if the agents details can’t be located
- Workplace pension
If the deceased had a workplace pension with a previous employer then contact them directly for the scheme or provider’s details. Alternatively, you could use the Government’s free Pension Tracing Service. Please note this service could only inform you of the name and contact details of the provider of your employer’s scheme. It will not tell you whether there is a pension in place
- Insurance policies (for example, home, contents and car)
Try and locate any paperwork, statements, renewal notices for details. Another option is obtaining a list of direct debits from the deceased’s bank
You can also check the Motor Insurers’ Bureau Motor Insurance Database which records the policy details of all vehicles insured in the UK
It should be noted that home and motor insurance policies may become void or have a short notification grace period once a person has died. It is important, therefore to check quite quickly once someone has died, with the insurance companies directly to make sure you are covered, for example before driving the deceased’s car to avoid driving an uninsured car
- Life insurance policies
Locate any documents pertaining to any policies in place. They will also have their procedures and notification requirements to follow to be able to make a claim
Some employers may have a life insurance in place, especially if the deceased was in employment at the time of death
If you are aware that there is a life insurance policy in place but are unable to locate it then the
- Any documents about prepaid funeral arrangements or burial plots. If you can’t find the paperwork then also check with the Trace a Funeral Plan service
- Locate any loan statements and make a note of them
- Bank account details in the UK, offshore and abroad showing with which financial institution(s) accounts are held by the deceased. Having the respective account numbers and sort codes is critical
Bank account numbers, sort codes can all be found from bank statements, debit cards. It is worth making a note of the details by financial institution in your preparation notebook
If after a thorough search and check with close family members you have reason to believe that there are accounts details missing from your list. In this instance we recommend a search with the five largest banks (Lloyds, Barclays, HSBC, Royal Bank of Scotland and Santander), also the use of the geographical facility for building societies to try and locate these
- Savings account details including saving ISA accounts
The same advice applies here as for the bank account bullet above
- Credit cards
Locate the actual credit cards as well as any statements for details and make a note of their details
- Investment accounts including any sharedealing and investment ISA accounts
- Workplace pension provider
Start with looking through old policy documents and bank statements, there should be some information about the provider. Most providers should have their contact details on their communications and websites
If another provider has taken over the pension then you can search on our Keep Track of your Pension page to find the relevant contact details for the provider now responsible for your policy
If you have a workplace pension with a previous employer, you could contact them for your scheme or provider’s details. Alternatively, you could use the Government’s free Pension Tracing Service. Use this service to find contact details to search for a lost pension. Where you can find contact details for someone else’s scheme if you have their permission. You need the name of the deceased’s employer or a pension provider to use this service
- Car loan details
Locate any loan statements and make a note of them
- Other loan details
Locate any loan statements and make a note of them
- Hire purchase contract details
Locate any loan statements and make a note of them
- Utility provider details – electricity, gas, boiler service, water, satellite, cable, telephone & broadband companies
- TV Licence
Check the latest guidance regarding the TV Licence via the website regarding what to do when someone dies
- GP surgery details
If you are not sure which GP surgery the deceased was registered at then you can search for their local GP’s via the NHS website
- Dentist details
If you are unaware of who their dentist was then they can be located via the NHS website
- Library card
You can find the local library via the gov.uk website. Make a note of it to inform them
- Email addresses
- Social media accounts
Please also see our Bereavement Checklist page
Download a printed version of this list
Please find a list to follow and also download for your convenience on our Bereavement Checklist page
Probate, Wills, Tax glossary of phrases
3. Legal & Tax
Probate explained and working out whether you need to apply
Once the death is registered and you are going through the assets of the deceased you then need to decide about applying for probate. This step can take upto 6 months or longer depending on the size of the estate and whether the a spouse or other persons are listed in the will for the inheritance. The length of time to obtain probate may take longer depending on whether trusts are involved or whether there are taxes to pay to HMRC.
When considering the applying for probate step the initial point is to obtain a list or where the assets are held you can then:
- Contact the organisations to notify them of the bereavement and also at this time request the value of the assets held or debt owed by the deceased
- Once you have all this you can calculate the estate’s total value. The government website offers the latest guidance. The government also explains on their website how to keep records when calculating the value of an estate for someone who has died
- Then report the value of assets and debt to the HMRC. Please check the latest rules on inheritance tax on the government website or with the the citizens advice bureau
If you need help and guidance then go to the GOV.uk website to contact HMRC directly to get help with the following:
There is also an excellent guide to probate on Martin Lewis’ MoneySavingExpert website that is worth a read.
Applying for probate and grant of representation
Only certain people can apply for probate to deal with the estate of someone who died. It depends on whether the person who died left a will.
You can apply for probate if you’re named in the will as an executor.
If the person did not leave a will then it’s the administrator who would need to deal with the estate.
You can apply to become the estate’s administrator if you were the deceased’s:
- spouse (husband or wife) – even if you were separated
- civil partner
- child
You would follow the same steps in this circumstance as applying for probate
You’ll receive ‘letters of administration’ to prove you have the legal right to deal with the estate. Each organisation will have their own rules on what is required and usually this depends on the value of the deceased’s assets or debts they hold.
If you do not want to apply for probate and there are no other named executors, contact your local probate office to find out what to do.
You’ll need the original will and any updates to apply for probate. These must be original documents, not photocopies.
Find out further on the governments website on what to do if you’re an executor
The grant of representation is issued by the probate registry office and is the document confirming your legal authority to administer the estate of the person who’s died. Organisations almost always need an official and sealed version of the grant of representation before they’ll release any assets to you.
You can apply for probate and grant of representation yourself via the government website which has link to apply online or by post.
You can also apply through a legal representative, such as a licensed solicitor. In all circumstances there are fees involved and it is worth obtaining extra copies.
If there’s a Will and you’re named as an executor, you’ll usually be issued a grant of probate.
If there isn’t a Will you’ll need to apply to be the administrator of the estate. In this case, you’ll be issued with letters of administration (or certificate of confirmation, if the deceased lived in Scotland).
Once you have probate you can start dealing with the estate.
Inheritance tax & distributing the assets
In the first instance we recommend following the latest guidance by the government on all tax and legal issues. If you are unsure please seek the guidance of Citizens Advice and/or a professional solicitor or tax advisor.
We offer you some information here so that you are aware of the potemtial steps and areas to consider and is not definitive as tax rules are subject to changes.
Once you have reported the deceased’s estate’s value of to HMRC they will then calculate whether any inheritance tax is due and how and when this is to be paid.
HMRC will issue you with a reference number regarding the inheritance tax payment.
Once this is paid and all organisations have everything they need, including paying off any debts owed by the deceased, then the executors can access the assets and distribute these to the beneficiaries in accordance to the will left by the deceased.
Glossary of terms in the death notification process - Explaining the jargon
There are a number of legal terms used that relate to dealing with the death notification process.
The most common terms you are likely to come across are these (listed in alphabetical order):
Administrator
The person appointed when either no will can be found or there is no executor to carry out the intentions of the will.
Asset(s)
Individual items of property, money or possessions that belonged to the deceased
Beneficiary
Someone who is entitled to receive a specifc gift, sum of money or share of the estate.
Confirmation of the Estate
In Scotland, this is the legal document obtained from the court after a death. It’s the equivalent to the Grant of Probate obtained in England and Wales.
Death Certificate
This is either the medical document issued by a qualifed doctor, certifying the death of a person and stating the cause if known, or more commonly the legal document you get afterwards from a registrar, confrming the date, location and cause of the person’s death.
Estate
A person’s estate includes everything they own and everything that’s registered in their name. This can include such items as money in bank accounts, property, investments such as shares, insurance policies and personal possessions such as jewellery, cars and generally anything of value.
Executor
The person or persons named in a will to deal with the estate following a person’s death.
Grant of Probate
This is the offcial document that confrms to the executors that they have authority to act and which validates the will. Where there’s a will, this will be a ‘Grant of Probate’. Where there’s no will, it will be ‘Letters of Administration’. In Scotland, this is known as ‘Certifcate of Confirmation’.
Grant of Representation
The common types of Grant are: Grant of ‘Probate’ (if there is a Will)
‘Letters of Administration’ (if there is no Will)
Certificate of Confirmation (for Scotland). The Grant of Representation appoints between one and four personal representatives who are called ‘executors’ or ‘administrators’. The Grant acts as proof that the personal representative(s) can deal with the Estate and sign documents. You can apply for a Grant of Representation from the Probate Registry or the Certificate of Confirmation from the General Register for Scotland
Inheritance Tax
A tax on the estate to be paid to HMRC that generally applies when someone dies and when the value of their estate is above a specifc threshold. The tax is paid before the estate can be distributed to the benefciaries.
Intestate/Intestacy
When someone dies without leaving a valid or indeed any will in place.
Lasting Power of Attorney
Lasting powers of attorney let you appoint trusted people as ‘attorneys’ to take care of your financial affairs, or your health and care.
Legacy or bequest
A gift left in a will
Letters of Administration
This is the offcial document that appoints people to handle a person’s estate, where there is no will, no executors appointed in the will, no executors still living, or no executors willing to carry out the
executor’s duties.
Personal representative
This is the executor or administrator managing the deceased’s estate.
The personal representative is responsible for administering the estate, which means they need to collect all the assets and pay all bills and debts that need to be paid. Depending on how much money and assets
the person who died had, the personal representative may need to apply for a Grant of Probate – if so, then
no accounts can be closed until they have this document.
Power of Attorney
A legal document where someone appoints a person to act on their behalf, or represent them.
Probate
Probate is the legal process of dealing with someone’s estate after they’ve died. It involves collecting all of the person’s assets; their money, property and belongings – as well as settling debts and paying
any taxes due, then sharing out what’s left as directed in the will.
It’s usually the executor of their will who administers the estate, shares out its assets and clears its debts.
To get authority to do that, they usually need to get a legal document called a ‘Grant of Probate’.
For more information on how to do this, please visit the government website on gov.uk
Probate Registry
The name of the public body responsible for issuing the grants of representation. There are local District Probate Registries around the UK.
A Trust
This is a legal arangement where one or more people or a company (called the Trustees) manage money or assets (called the trust property) which they must use for the beneficiaries.
Trustee
The person who is given powers of administration of property in trust.
Will
A legal document which indicates who should beneft from the estate and how. It also appoints an executor to distribute the estates, and may appoint guardians or contain funeral wishes. If there is no will then an appointed relative known as the ‘administrator’ would need to sort out the deceased’s finances. If there is a will then the person(s) named as the ‘executor is responsible.
Have you found NowTheAdmin.co.uk useful?
This website has been created as a practical guide to help anyone in the UK going through the difficult bereavement & death notification administrative process by covering points such as what to consider from the outset with advice on what to do, with a suggestion of who should be informed.
We hope you find it useful, this guide should be considered as a definitive guide due to potential changes in requirements and laws.. You should keep in mind individual circumstances and always seek professional guidance when you are unsure. The Gov.uk website covering what to do when someone dies will have the latest and up-to-date guidance and should be referred to in the first instance.